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Full Service and Product Warranty: HY® offers our customers technical assistance and a full one year warranty on all products covering all manufacturing defects. ME® Our manufacturing facility is completely computerized to provide our customers efficiency, reliability, high quality and timely shipments.
Quality, Reliability:
Best quality tractors, ATVs, gokarts in China, customers are impressed with the quality. Hereunder is one testimony from one customer:
"Your liquid-cooled ATV is excellent, no problem at all. We are
very impressed with the quality, strong power, beautiful shape etc. We like the units very much" 
Shipment:
We can ship from our port in Shanghai, China to anywhere in the world.
FAQ:
We have collected some of the most commonly asked questions submitted by our customers. If your questions are not answered here, please feel free to Contact Us. 

Q:- How many tractors can be hold in a full 20' or 40' container? Can we mix different models and accessories together?

A:- 8 tractors, (18-30hp), can be shipped in a 20' container while 16 tractors can be shipped in a 40' container. You may mix different products or models in a single container but we would need to advise you on optimum loading and final capacity of your shipment.

Q:- Can I put my brand name on your tractor instead of your brand name?

A:- Yes. Many dealers sell our ATVs with their own brand name. We welcome OEM orders.

Q:- How can I become a dealer in my area?

A:- If you have the ability to provide service after sales to your customers and have a good sales net work, you may apply for a dealership. Your current experience in ATV or power sports sales will be advantage for you. We choose qualified and reliable companies as long-term business partners.

Q:-After payment, how long will it take to get the tractor delivered locally, in USA?

A:-For customers in the USA, normally 45 - 55 days after your payment, you can get the ATVs anywhere in the USA. (20-25 days for manufacturing, 20 - 30 days for sea shipment and delivery).

Q:-How do you pack the tractor or ATV? Are they fully assembled? If not, how long will it take to put it together?

A:- Each tractor is packed in a strong iron frame for secure shipping. The wheels, hood, etc are removed for optimum loading in the shipping frame. The first time you assemble one of our tractors, it will take 7-8 hours to complete using the instruction book supplied. When you get familiar with the process, it can be assembled in 2-3 hours. For our ATV, one method is assembled (for containerized products) by paper cartons suitable for long distance sea transportation, another method is disassembled (for samples) by iron plate for secure shipping. It's very easy to put the ATVs together, just please following our manuals or view the detail instruction under each model on our website.

Q:- How are the spare parts supplied for your tractors and ATVs, go karts?

A:- We supply 12 months warranty for our tractors, ATVs and go karts. During warranty period, please feel free to claim us in written; we would supply the spare parts free of charge, shipping together with next order.

Q:-How do I visit you and the factory?

A:- You are welcomed to visit us and our factory at your convenience. We can pick you up at Shanghai airport and bring you to our factory (about 3 hours by car). Let us know your schedule in details in advance so we can arrange everything for you. Normally you need 2 days for an adequate visit to our factory.

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